FAQ
π§ββοΈ Product
What is the Pilatring?
The Pilatring is a versatile fitness ring designed for Pilates, yoga, and strength training. It helps you work out effectively at home with one simple accessory.
Who is the Pilatring for?
Pilatring is suitable for all fitness levels, from beginners to advanced users, and for both women and men.
What muscles can I work with the Pilatring?
Pilatring helps target arms, thighs, glutes, abs, back, and deep core muscles.
Is the Pilatring suitable for beginners?
Yes! Itβs easy to use and allows you to progress at your own pace.
π Use & Safety
Can I use the Pilatring at home?
Absolutely. Pilatring is designed for home workouts and doesnβt require much space.
Is the Pilatring safe to use?
Yes. It is made from durable and comfortable materials. Always follow the instructions and stop exercising if you feel pain.
Is a workout guide included?
Yes, simple and effective exercises are included to help you get started πͺ
π Shipping
What are the shipping times?
Estimated delivery time is 7β14 business days, depending on your location.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number.
π Returns & Refunds
Can I return my Pilatring?
Yes. You have 14 days after receiving your order to request a return.
How do I request a refund?
Simply contact us by email with your order number, and we will guide you through the process.
Are return shipping costs covered?
Return shipping costs are the customerβs responsibility unless the item is defective or incorrect.
π³ Payment & Security
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and other secure payment options.
Is my payment secure?
Yes. All payments are 100% secure and protected by SSL encryption π
π© Contact & Support
How can I contact customer support?
You can reach us through the Contact page or by email at contact@pilatring.com (to be customized).
How long does it take to get a response?
We usually reply within 24β48 business hours.
β Orders
Can I order more than one Pilatring?
Yes, you can order multiple units and benefit from special offers when available.
Can I cancel or modify my order?
Orders can be modified or canceled within 24 hours after purchase.